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Installation FAQs

How do I move my data to another location?

Go into the Company menu and select Alter Company Details. On the first tab you will see a Drive/Directory for Data. This specifies where the company data is held. Change the Drive for Data to the new location and say OK. You will then be asked "The Data file location has changed, do you want to move the data files now?" or "You have altered the 'Drive for Data' field. Do you want to move the data base to its new location?". Say Yes. 

 

How do I change the location of IRIS Payroll Professional from one server to another?

  • Map a network drive from a workstation to the server where you want to install the program.
  • Create a sub folder on the network drive you have just mapped. (This is important as IRIS Payroll Professional may have problems running on a root driver). 
  • Install Payroll Professional to the new program location. Ensure you select Typical in the install options.
  • Perform a Workstation installation from one of your workstations, ensuring you set the destination location to the same path as you installed the typical installation to.
  • Check that the shortcut on the workstation that you use to run Payroll Professional has the new 'target' and 'start-in' locations. If not, modify them to correct.
  • If you have your license details you can try running Payroll Professional from the new location at this stage. When you run the program it will detect that it is unlicensed and will prompt you for your license details. If you do not have them, skip this step and continue. If you decide to enter your license details the program will run and you can try opening the Demo company to verify that it has installed to the network correctly.
  • Assuming you also require a new location for the data files, create the folders you require for this and copy the data files into them.  Payroll Professional data files take the form xxxxDATA.mdb and xxxxLOG.mdb where xxxx is the company number.
  • Copy the file 'E32-sys.mdb' from the original location to the new program location, that is the same location as the IRISPayrollProfessional.exe file. E32-sys.mdb contains a list of the companies and their respective data locations and will need modifying in order for Payroll Professional to locate the companies correctly.
  • To modify the E32-sys.mdb file to point to the correct data location you can phone your support centre and ask them to help you perform an SQL to change the locations using the E32SQL utility or attempt to open each company in turn and when the program fails to find the correct location - it will ask you if you want to browse for it, browse to the new location and repeat for all the other companies in the system.
  • When you are able to access all of the companies from one workstation, repeat steps 4 & 5 for all of the other workstations in your system.  More >

     
 
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Frequently Asked Questions
Administration
Accounts Link & Costing
Alabaster Ruling
CIS
Company
Directors
Employees
Errors
Holidays
Importing & Exporting
Installation
National Insurance
Online Filing
PAYE & Tax Codes
Payments & Deductions
Payroll Run
Reports
Statutory Payments
Student Loans
Year End

Next steps
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Contact Support
Call 01642 672233


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