How do I log into Admin?
The DEFAULT username and password is System / Admin.
Obviously, if you have set your own Admin password use
that. If you cannot remember your password, send us a fax on
company headed paper with your signature stating that you have lost
your password. The fax number is 01642 671144.
When and why do I need to run a Data
file rebuild?
On occasions the data files for a company may
become corrupted. This can happen if the computer is turned off
during a payroll run or if there is a power failure. If this
happens it may be possible to recover the data files without having
to restore them from a backup. Log into Admin, go to File /
Companies / Rebuild. Choose the company and click OK, say yes to
compacting the Data files. If this has not resolved your data
corruption contact your support center.
We recommend you regularly run a Data file rebuild and compact as
part of your normal housekeeping procedures.
Can I back-up onto a CD from IRIS
Payroll Professional?
You are not able to back-up directly onto a CD using the normal
Back-up & Restore facility. However, if you have the software
required, you could back-up to another location and use your CD
Writer to put it onto a disk.
Is it possible to reduce the number
of floppy disks needed to back-up my company data?
Log into admin Go to File, Companies and
Rebuild. Choose your company and say yes to compacting the
datafiles (the default name/password is system/admin).
How do I restore my back-ups to a new
installation of IRIS Payroll Professional?
Check the company ID numbers of the back-up files. You will need to
create the corresponding number of companies on the new
installation to restore to.
Can I back-up more than one company
onto the same disk?
We recommend using separate disks for each company to avoid data
being overwritten or lost.
What will my back-up file be
called?
xxxxDATA.ZIP - where 'x' represents the
company id number.
Can I set IRIS Payroll Professional to back-up
automatically?
No, but you can set a reminder to appear when you exit the
program. Go to File, Operator Preferences and flag the Back-up
Reminder field.
