Why is my accounts journal still showing old account
groups / nominal codes?
You may have changed the details after the
payroll was run. Try undoing the payroll and re-running for anyone
affected.
How can I find out why the total on
my journal does not match the payroll for that period?
View journal by employee to try and track it
down to an individual.
Can I view previously posted accounts?
Yes, choose to view by complete period and
select the relevant week/month.
My employer's pension is not appearing
on my journal, why?
As employer's pension is a debit and a credit the nominal and
display nominal need to be different. Otherwise one will cancel the
other out.
Can I assign a nominal to employee
rates of pay?
You can cost employee's factors, but not rates of pay.
I have made an NI adjustment but it is
not being posted to the accounts system, why?
An NI adjustment is not posted to the accounts system as it is
treated as an 'after net' adjustment and would therefore imbalance
the posting. The figure has to be entered into the accounts system
manually.
