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If the employee is still receiving the SMP payments in question:
If the SMP has finished but the employee still works for you - the actions will depend on whether the SMP was paid through IRIS Payroll Professional or with an alternative payroll system.
Employees paid using IRIS Payroll Professional:
Employees paid using an alternative payroll system:
If an employee has left your employment but contacts you with a valid claim within 6 months of leaving:
If the employee never received any SMP from you previously because she didn’t earn enough, but would have been entitled to it because of a subsequent pay rise, contact your Support Helpdesk. This situation can get a little complicated as other factors such as Maternity Allowance paid by Jobcentre Plus are involved.
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