If you are affected by this issue please follow the
steps below to resolve:
Note: The file
available to download from the IRIS website is a compressed ZIP
file. You should ensure that you have a method of unzipping
the file before downloading this upgrade. You may wish
to visit the WinZip website or
WinRar website, as a
provider of a suitable file compression/decompression utility;
however, if you are using Microsoft Windows 2000, or Microsoft
Windows XP, these operating systems are pre-equipped with unzipping
technology.
Step 1
Click 'HERE' to
download the Ampersand Fix.
Step 2
Click on the 'Save' button.
Step 3
Choose the location 'Desktop' to save the download fix.
Step 4
On the 'Desktop' double left click on the zip folder 'Ampersand
fix.zip' which will open a folder.
Step 5
Double left click on the file named: 'Ampersand fix.exe' which
will open the install screen.
Step 6
Click on the button 'Install'.
Step 7
On the screen, 'Confirm file replace' click on the button 'Yes
to all'.
Step 8
Open IRIS PAYE-Master and open the company you were previously
having issues with.
If you require any further information, please
contact support.
