1. I'm trying
to print the P14/60 and I am told 'IRIS PAYE-Master could find
nothing to report'.
This can happen when the wrong pay frequency is selected when
choosing to print, if not, check the payroll status as the clear
totals routine may have already been performed.
2. Why is the NI letter on the P14/P60 showing as X when the
employee is on Table Letter A?
As per HMRC guidelines, employees who have been paid under the
Lower Earnings Limit (LEL) throughout the tax year should have NI
letter X reported on P14/P60 forms.
3. Why do some P14/P60s have a date of birth of 01/01/1901
printed on them?
If the National Insurance number and date of birth of an
employee are unknown and left blank in the software, the HMRC has
instructed that a default date of birth of 01/01/1901 must be
detailed on both printed Year end forms and for online filing
submissions.
To prevent the default date being reported, simply enter the
correct date of birth on the employee personal details screen and
re-print the form if required.
4. Why does IRIS PAYE-Master print the P14/P60 information in
the wrong place, or in the wrong orientation?
IRIS PAYE-Master supports portrait style P14/P60's
only. If you discover that IRIS PAYE-Master is
not printing these forms correctly, it may be that you are
using the incorrect stationery.
5. There are no figures printed on P14/P60 in the columns
1a, 1b and 1c sections for an Employee on National Insurance table
letter C, is this correct?
Yes this is correct and is in line with HMRC
requirements.
6. When printing the P14/P60’s the ‘Total Pay’ and ‘Tax’
fields are blank but the other fields are completed, why?
If an Employee has left during the tax year the Total Pay and
Tax fields will be blank. This is in accordance with HMRC
requirements.
Are you still experiencing difficulties? Please
contact
Support for further assistance.
