1. Why doesn't the P11 show all my
employees?
Ensure you have selected the correct pay frequency. If you
have more than one pay frequency, ensure you have selected 'All
cycles' so that all employees are shown.
2. I am trying to print the P11 and I'm given the following
message 'IRIS PAYE-Master could find nothing to report'.
This can happen when the wrong pay frequency is selected when
choosing to print, if not, check the payroll status as the clear
totals routine may have already been performed.
3. What is the difference between the P11 PAYE and P11 NI?
- The P11 PAYE shows the breakdown of tax owed and deducted, any
changes to the tax code, and the gross pay
- The P11 NI shows the breakdown of National Insurance for
employees and employers
4. Why is there a week or month missing from the P11?
The P11 shows the values as per the week or month being
finalised. If there is a week or month missing it means either the
employee wasn't paid in that week and was put on hold, or (more
commonly) that week or month was not finalised. If the same week or
month is missing for all employees then the period in question
wasn't finalised.
5. Why are there asterisks on the P11 NI next to the week /
month number?
These show that there was a retrospective change on the
National Insurance for those periods. For example if the
employee becomes a pensioner in June, but the change was only input
in January, the months to which the change has been backdated will
have asterisks marked by them.
The P11 shows what the figures would have been had the change
been made at the correct time, not what the actual deductions
were.
This is why when doing a retrospective change you are advised
on the anomalies report to print and retain the P11 that shows the
original entries.
Are you still experiencing difficulties? Please
contact
Support for further assistance.
