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Printing FAQs

1. What types of printers can I use with IRIS PAYE-Master? 

IRIS PAYE-Master supports both dot-matrix printers and laser/inkjet printers.


2. Are there any particular printers which are incompatible?

No, although it is important to note that due to the complexity of printer drivers along with the many different PC configurations you may, very occasionally, experience problems. Always ensure you have the latest printer driver installed, please consult the manufacturers website for further details.


3. If I have more than one printer installed, how do I tell IRIS PAYE-Master which printer to use?

IRIS PAYE-Master will print to the default printer you have chosen within Windows. To check which printer is set to default, click Start > Printers and Faxes. This will display each printer you currently have installed, the one which is default will have a tick against the relevant icon. 

 

To change the default printer, right click on the required printer icon and click ‘Set as default printer’.


4. Which stationery can I use?

For further information reqarding the different types of stationery you can use please visit the IRIS shop, or contact our Sales team on 0844 815 5700.


5. When printing using IRIS pre-printed stationery the print isn’t lined up against the form, what am I doing wrong?

You need to check the margin adjustment.  In PAYE-Master, on the print dialog window there is a margins button.  You need to adjust the top and left margin accordingly.  The measurement is in inches.


6. If I just want to preview the reports on screen is it necessary to have a printer installed?

Yes, even though you are only printing to screen PAYE-Master requires that you have a printer driver installed in Windows.

 

Are you still experiencing difficulties? Please contact Support for further assistance.

 

 
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