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Resetting logged-in user counts

Introduction

 

The 'Logged in User Report' is run to check for any currently active users or resources.
 
The report may be printed before running stand-alone maintenance utilities, running data recovery measures or prior to making a backup of the IRIS Accounts Office system to ensure all active users have exited the application and to check that all the system resources are closed.
 
Where users have exited IRIS Accounts Office without correctly closing the application, the system may still see them as being logged on and holding executable or data files open.
 

Running the 'Logged In User Report'


1. Run IRIS Accounts Office to open the Multi Company Manger (MCM).


2. From the MCM, select the 'Tools' menu option, and click on 'Logged in User Report' from the dropdown list.

 

Accounts Office Multi-Company Manager


3. The 'Logged in User Report' will always report to screen regardless of which output option is selected 'Output to Printer' or 'Output to Screen'.


4. Click on 'OK' to run the report.


5. If no users or resources are detected as active the following 'Information' screen is displayed.

 

Accounts Office User Dialog


6. If users are still logged in or active resources such as OLE links are in use, the 'Logged in User Report' will be displayed on screen. This can be printed by using the ObjectPrint icon from the toolbar.


7. Use the report to identify for each Company, the active user or in-use resource. Ask the user to close their IRIS Accounts Office application or close the active resource from the server or computer.

 
Explore this section
Hints & tips
Best Practice
Aged Reports by Months or Days
Cash Accounting
Transactions in SBT or PBT
Reporting tips
Backing up
Multi-currency revaluation audit report
Resetting logged-in user count
VAT tips - invoice method
Changing periods - examples

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